The kicker is that we are both over 50 years young. % Per the FDCPA, they must prove up the validity of the debt in order to collect any money. SELENE is a trademark of Selene Finance LP. They are sneaky. BBB. Rocketreach finds email, phone & social media for 450M+ professionals. Im so sorry to hear your Mom is having problems with Selene Finance. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. Submit a complaint and get your issue resolved. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. I have no idea where to go for help. The insurance company released 4 checks. A month ago I got a call from a Daniel Ellis regarding a loan modification. We all need to band together and take LEGAL ACTION against this corrupt group of scam artists that pray on trusting families. I honestly feel that they are just giving me the runaround. 27 comments Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. Beware of this company. They provide every excuse in the book.. Over all very unhappy with Selene.. I told her they've made a lousy first impression --- this board is really having me nervous. I just wanted to reach out because Ive really been enjoying your writing., Please help!! They are VERY concerned. Im also a victim of selene And then I crossed paths with Countrywide and it would change my life and finances for ever. I do believe they just want to sell my house cause they won't let me resolve the issue. PLEASE Help Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. They claim they will reimburse me the $30 for the stop payment. I would love to join the lawsuit as well. I am not pleased at all! But eventually something went wrong. Good luck to all of you. Can someone please help me!! To whom it may concern: We provide "above and beyond" specialized treatment of hard to cure default circumstances. Understand that Selene makes the least amount of money by modifying your loan. She offered this service to me, I did not ask for any assistance. I had no choice 4 years ago other than to file chapter 13. Dear FruseratedatVMF -- I'm in the same position. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. They then had the loan manager through another company after the, Yes I am a victim as well .I have been going through hell for a year with them . Hello! If anybody has had been in contact with a lawyer please let me know. What should we expect from this case? I asked them why? I was also offerred a forebearance program. I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. When I received a notice in the mail saying my payments were going back up to the original amount That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. Nothing about their practices or handling of a purchased mortgage makes sense. 4b. Selene FinanceMortgageloan servicing, payments, escrow account May 16, 2016- Selene finance has now stopped excepting our mortgage payment. And violating a chapter 7 discharge Rushmore loan management did. They suddenly foreclosed my house and going to auction this coming Wednesday. I thought was being scammed, but later found out that they bought my loan. I have never been late. Im sorry to hear this. I have yet to get confirmation in writting and they will not take the $30. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Is anyone being contacted? I came on to this website to see if Selene had treated other people unfairly. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. I have talked to several people at Selene and I think they are truly a bunch of ###S! State Attorney General THEY WANT OUR PROPERTY. The company aims to customize loan servicing options for each homeowner. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully. The average employee at Selene Finance makes $59,354 per . Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 Keeping borrowers in their homes is our primary objective. All I was told was to send by moneygram from Walmart. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. They are no better than Fairbanks Capitol was. Get the latest business insights from Dun & Bradstreet. 1-866-430-8977. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Bank of America sold our mortgage to Selene in September of 2014. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. This set off the worst reaction ever. I am now sending a check by registered mail to them for my third payment. My mortgage was bought by Selene. Its affordable and reliable. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. Next day they sent me another quote and it says $90771. Feel free to call us at 877.297.7011 for free advice on this topic. I would always send it before the month was up so it did not show on my credit report. Bad situation just got worse. Money, Selene Finance - lack of communication, fraud. I made my 1st mortgage payment to them Jan. 4th. stream They refunded me several months of payments and then started deducting them again. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A I was also offerred a forebearance program. Also, my monthly payment went up without warning, or documented reason. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . 49% of Selene Finance employees are women, while 51% are men. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews I don't see that Selena Finance will have this option and that disappoints me. Do we need to be worried? U'B. Im in Tx and i need help on refinacing. Why don't I refinance, You ask. I was negotiating with them about loan modification. I was on the phone for 40minutes. Phone Number (800) 735-2989. Now won't explained the validity of the modification. Too many complaints with several as being unresolved. After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. A grace period is the period between the end of a billing cycle and the date your payment is due. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. After reading these comments, I have to say I'm more than a little concerned. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. Same here. Their customer service is awful & they will hound you horribly if you do not pay your mortgage on time. Thank you to everyone and anyone who can help with my situation. Could someone explain? Selene instead applies that amount to my next months payment, contrary to my loan agreement. I got my letter a month ago and I have not heard anything from Selene. They would not give me back the money. I have a huge problem with Selene Finance with a transfer from Rushmore Loan Management. Thats all I can say in this forum. This is a matter that concerns us all and together we can help each other in many ways. Access Your Account PO Box 1365, Pullman, WA 99163 I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. Selene Finance LP. Where is the quality customer service? please add me to class act sui Basically I have to do their work! I have never been in default and have always paid my mortgage on time, no matter who held the mortgage. Desired outcome: I called for what was due on my account then called 3 weeks later and it was almost $5000 more. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing.

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