The room and whole resort was spotless. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel As our goal is to provide good food to all our guests and our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes, we are very sorry to learn that you did not enjoy our cuisine at our property. more. And on my eyes there was accident with old lady. They are fighting all day. more. We went to the Italian, steakhouse and Japanese and these had to be, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. On the whole, we really enjoyed the food and had no problem what so ever. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Review tags are currently only available for English language reviews. Overall a good vacation with some minor problems. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. The beach was beautiful, saw the odd dog but no poo. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Where is logic in that? We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. We always found a sunbed.there's thousands. We were still being ill after we returned home. No butter Staff lethargic and rude. Catering products were also high quality. BORK. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4.5/5 von Reisenden bewertet. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. We loved this hotel and beach and would love to go back. The staff is very helpful, nice and give their best to make anything possible. We were only at the hotel for a week but it was quite samey. Having never been to Cape Verde we were pleasantly surprised at how beautiful the island was, and thought this hotel was extremely well priced compared to other 5* stays weve had. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Restaurant-only one in use. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Our room was beautiful, we asked for a quiet room and got one. more. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Mainly.. hotel was ok. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Such a shame but just seems really under-staffed and under-trained. We hope you allow us the chance to share a more positive experience with you soon. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Rooms were really nice and well serviced.Previous reviews really did seem concerning hygiene issues etc. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. ?Rooms were really nice and well serviced. The gymIm an avid gym goer so I was hoping for more, but its pretty basic. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Yawn. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Also entertainment is non existent- shame as the evenings could be great if there was something put on. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Tripadvisor performs checks on reviews. Feriestedet har roomservice. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Top room amenities include a minibar, air conditioning, and a walk-in shower. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. And on my eyes there was accident with old lady. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. To do list Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Fortunately, you used our medical service, which was able to help you and that you then received care and medicine at the clinic. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Respectfully,Hotel Riu Palace Santa MariaOnline Reputation Manager. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Our team works hard to provide shows and activities that cater to all of our clients. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. We never found that to be the case at all. Pina coladas needs a coconut rum to improve them. We enjoyed everything about the holiday. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. As an adult couple with no kids we had no reason to use the water park. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. Our room was perfect, we stayed in 5239 and the view was stunning (we did email the hotel a few weeks before requesting a sea view and luckily we got it) the room was a good size, comfy beds and great shower. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Obviously, not the fault of the hotel, but something to bear in mind. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Went on buggy tour brilliant way to see the island. We had a great holiday at this hotel . View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Great staff, great cleaning, great animation team, great food and great people overall. It was 17% rooms in used. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Day and evening entertainment. The pools are clean and heated. Waves was so huge, No Kindze can go to the ocean, its to dengerous. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). Please see our partners for more details. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). We are sorry to hear that you felt ill during your holidays. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Own or manage this property? Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. They are fighting all day. Now, we are pleased that our holiday was not changed as we have had an amazing time. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Claim your listing for free to respond to reviews, update your profile and much more. They beat her legs. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. SwimUp rooms very nice and big enough. Food is delicious and plenty of bars to enjoy drinks and entertainment. Waves was so huge, No Kindze can go to the ocean, its to dengerous. The rooms were very clean . Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Voos Aluguis de temporada Restaurantes . Please know, the service that you described is not typical for us. No cheap alcohol brands like in other all in hotels. Own or manage this property? The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! We are also saddened to read you were not satisfied with the entertainment program. Holiday of 4 ( adults ) many amenities 4 ( adults ) were only at the hotel amenities... Language reviews 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities von 28 in. 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