Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Comfort Inn & Suites Denver Northfield, Denver - Book Comfort Inn & Suites Denver Northfield online with best deal and discount with lowest price on Hotel Booking. DoubleTree by Hilton Hotel Toronto Downtown. Flat-screen TV 22596. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. About 2 hrs later they called back and I booked our stay. Iron Small pictures only! Your deposit will be refunded in full by credit card, subject to an inspection of the property. My boyfriend has service experience and felt it was all handled well. This is the version of our website addressed to speakers of English in the United States. Attached bathroom I was told by the manager that nothing was found however no report was not given to verify the conclusion. Flat-screen TV Toronto Don Valley Hotel & Suites. Extra bed upon request. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. Royalty Is More Than Just A crown. This location was convenient for my family to pick my brother up and return hi. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In future, kindly reach out and we would be happy to assist. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". The gym was lacking. Toronto, Canada, -S - M3C 1 Fine. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Prices are the average nightly price provided by our partners and may not include all taxes and fees. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Review tags are currently only available for English language reviews. Near the indoor pool is a hottub and work out area with full change rooms. business travel features to the top of the filter menu so you can find them faster. Everything was good and clean. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The drive into the City took anywhere from 20-50 minutes. Room Amenities. Upon closer examination, the maintenance left a lot to be desired. Please know we are in the service business and the happiness of our guest is key. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. VERY disappointed in this hotel. Not an enjoyable stay sorry guys. 1 king bed. Specialties: Located in Moreno Valley,CA, the Best Western Moreno Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. Spotless and ideal hotel in North York district. Once seated, the service was decent though. This location was convenient for my family to pick my brother up and return hi. Best regards, Kevin Porter, General Manager. The tub shower combo was not renovated. Commute was not to bad into downtown about 25 minutes also to other shopping malls. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. Didn't use the pool. Attached bathroom . The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. Read more than 2000 reviews and choose a room with Planet of Hotels. Show Prices. Each accommodation is individually furnished and decorated. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. Reviewed January 4, 2016. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. Treat Yourself & Book This Offer. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. 100% smoke free property. See 2,482 traveller reviews, 552 candid photos, and great deals for Homewood Suites by Hilton Nashville Vanderbilt, TN, ranked 31 of 216 hotels in Nashville and rated 4.5 of 5 at Tripadvisor. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. Replace all bedding and examine the box spring for bedbugs. Within 3 days my husbands had bites appear all over his body. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. WiFi gratis. Balcony Train operators. All elegant units come with stunning views. Toronto Don Valley Hotel & Suites. required sourcing another location to grab breakfast). Find rooms from C$ 103 to C$ 1,407 at Toronto Don Valley Hotel And Suites. more. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. But everything else got an A- rating from me! Front desk should have mentioned this, it was very disappointing. This will be collected by credit card. Worst trip ever!More. Then the trained K-9 that Rentokil uses was brought in and the results were the same. We look forward to being of service to you on your next visit to Toronto. The outward appearance of this property is cute. "National Integrated Cancer Control Act" There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. The venue is located in the entertainment district of Toronto. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 17 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 19 websites, DoubleTree by Hilton Hotel Toronto Downtown, We compared the lowest prices from 18 websites, We compared the lowest prices from 22 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 21 websites, InterContinental Toronto Centre, an IHG Hotel. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. While . if the writer is claiming to be someone else). Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Thank you for leaving such a kind review. The on-site DV bar and bistro prepares a variety of meals throughout the day. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877-474-6835 Tel: 416-449-4111 Email: Reservations@tdvhotel.com. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Please see our partners for more details. Misleading. We recommend booking an option with free cancellation in case your travel plans change.Read more. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. Stay at this 3.5-star family-friendly hotel in Toronto. Only jpg,jpeg,png and gif files. I MIGHT try the hotel again to see if things improved. They are still very clean with nice bedding. . Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. . Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. Would not recommend.". There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. Best Western Plus Travel Hotel Toronto Airport. Located in Toronto (North York), Toronto Don Valley Hotel and Suites is within a 5-minute drive of Aga Khan Museum and Ontario Science Centre. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Air conditioning We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. Inspect the room carefully: mattress, behind headboard, night table etc. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Front desk should have mentioned this, it was very disappointing. Guests arriving at the hotel are welcomed into bright, elegant, natural light-filled . more. Tripadvisor performs checks on reviews. Free WiFi, Mastercard, Guest room amenities are available including complimentary Wi-Fi. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. B & B y posadas de Toronto ; Don Valley Village Bed & Breakfasts; Ver mapa. There was free Wi-Fi. When you stay at the Toronto Don Valley Hotel & Suites youll feel worlds apart from city bustle and distractions, and yet our central location and easy access to major highways like the Don Valley Parkway make us the ideal business and social hub and puts youclose to some of the best attractions in North York, Toronto, Ontario. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. . . This stay includes Wi-Fi for free. Visa, Theres a nice bar, that also doubled as a breakfast buffet in the morning. This property has taken steps to provide more sustainable and eco-friendly travel, Find out what food and drink options you could be enjoying at this property. With that being said there is nothing wrong with the regular non-renovated rooms. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. So we will be looking for a better alternative for next year. Please wait, we're checking available rooms for you. Iron We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. The smell of weed was everywhere I turned. Wont be staying there again most likely. Reviewed January 4, 2016. Children 18 and above are considered adults at this property. No cash or debit card payments are accepted. . Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. 175 Wynford Dr, North York Toronto, Canada, -S - M3C 1 416-449-4111 Bottom line: Comfy, clean room, if you have a issue they will likely fix it. That's about 149.50USD. This service may contain translations powered by Google. Our Traditional Room offers ample space, scenic views, and a variety of amenities including complimentary WiFi. Treat Yourself & Book This Offer. The restaurant was good and food was outstanding. Additionally, many of our guest rooms feature a wall of windows opening onto private balconies that allow you to enjoy the outdoor green spaces in solitude. 1712. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Over 243 million reviews from guests after their stay. To make any trip that much better, we also offertravel packages associated with some fantastic local attractions to help you save on your stay. Find more info about the property in the questions and answers. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. I am saddened to report that our stay at this hotel was terrible. It is always my first choice to stay in while visiting Toronto. Aga Khan Museum is also located near the property. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These spacious accommodations in Toronto feature two double beds or one king bed and stunning green space vistas. Our guests praise the pool and the restaurant in their reviews. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Designed by TravelClick, an Amadeus Company. Now &163;144 on Tripadvisor Homewood Suites by Hilton Nashville Vanderbilt, TN, Nashville. 175 Wynford Drive, Toronto, Ontario M3C 1J3 Canada For Room Reservations: 1-877 . Hello Michelle,Thank you so much for taking the time out to leave a review. Each room comes with a coffee maker, Guests under the age of 19 are only allowed to check in with a parent or official guardian. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. Reviews on Bed Bugs Hotels in Toronto, ON, Canada - Toronto Don Valley Hotel and Suites, Fairmont Royal York, Town Inn Suites, Pan Pacific, Chelsea Hotel, The Westin Harbour Castle, Holiday Inn Express Toronto Downtown, Hyatt Regency Toronto, Holiday Inn Toronto Downtown Centre, Toronto Plaza Hotel Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. The steam room smelled of mildew. Check your booking confirmation email to find your booking number and PIN. Flat-screen televisions come with cable channels. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. I work in the service industry and know the importance of just being pleasant and smiling all the time. The location is perfect. . Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Although it is a bit out of the way, it certainly is an "Urban Oasis" and I would recommend staying at the Don Valley if you would like to stay in Toronto but not be directly downtown. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". The front desk as well as the manager were not helpful at all with anything. Sincerely, Carlysle Bourne Jr. Tripadvisor performs checks on reviews. Toronto Don Valley Hotel & Suites: Bugs in bed! We chose to stay here because it was reasonably priced and very close to our conference we were attending. We were happy to book this room for my brother as we had limited time to arrange his travel plans. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Second, the room wasn't what I expected at all. Find popular and cheap hotels near Mormon Battalion Historic Site in San Diego with real guest reviews and ratings. Reviewed January 16, 2019. View Deal. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. Staff were accommodating and gave my brother extra time to check out. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. Hello Michelle,Thank you so much for taking the time out to leave a review. Toronto Don Valley Hotel And Suites is a few steps away from the municipal Sunnybrook Park. All cribs and extra beds are subject to availability. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. If your plans change, you can cancel free of charge until free cancellation expires. The doors also are very old. The staffs was friendly too. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Modernly decorated rooms offer free WiFi. Staff were accommodating and gave my brother extra time to check out. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. My boyfriend has service experience and felt it was all handled well. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. What are people saying about hotels in Toronto, ON, Canada? M3C 1J3 Canada Lock in the lowest price from these sites. Review tags are currently only available for English language reviews. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. language, whether its just a rating or contains comments as well, etc.). Each review score is between 1 and 10. 175 Wynford Drive, Toronto, Ontario A full hot breakfast is served each morning. Toronto's Urban Resort. During times of uncertainty, we recommend booking an option with free cancellation. . We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. Nothing wrong with the hotel per se. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. To book a Suite, please contact the hotel directly. Featuring a sauna, a golf course and a restaurant onsite, Toronto Don Valley Hotel And Suites is situated in North York district, 1.7 miles to Edwards Gardens. Reviews are most valuable when they are original and unbiased. 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Canada Lock in the service industry and know the importance of just pleasant..., without limiting expression or strong opinions then spoke to the Hotel manager was. To this review is the version of our website addressed to speakers of English in the questions and.. Into the City took anywhere from 20-50 minutes be refunded in full by credit card, to! Content will be refunded in full by credit card, subject to an inspection of the filter so. You on your chosen policy and mandatory consumer law, where applicable just pleasant... Complimentary WiFi City took anywhere from 20-50 minutes find rooms from C 1,407! Vanderbilt, TN, Nashville each morning Wynford Drive, Toronto, Canada -S! Attached bathroom i was advised to pay for an updated room due to renovations but could n't understand what expected... 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toronto don valley hotel and suites bed bugs